Peptide Labs Returns Policy

At Peptide Labs, customer satisfaction is our top priority. Due to the nature of our products, we do not accept returns. However, if you receive a product that is faulty or damaged, we are committed to making it right.

Faulty or Damaged Products

If you receive a product that is faulty or damaged, please follow these steps to initiate a return:

Complete the Returns Form: Fill out the returns form provided below with all required information, including your order number, product details, and a description of the issue.

Submit Your Form: Send the completed form to our customer service team at [insert email address] or use the submission option available on our website.

Assessment: Our team will assess the information provided and may request additional details or photos of the faulty or damaged product.

Return Authorization: If your return is approved, we will provide you with a return authorization and instructions on how to return the product.

Replacement or Refund: Once we receive the faulty or damaged product, we will process a replacement or refund based on your preference.

Contact Us

For any questions or concerns regarding our returns policy, please contact our customer service team at support@peptidelabsuk.co.uk.