• FREE TRACKED NEXT DAY DELIVERY
  • 15% NEW YEAR SITE WIDE DISCOUNT NOW LIVE

Frequently Asked Questions

 

Peptides can help in studying muscle growth, fat metabolism, skin health, and various other biological processes. They are valuable tools in anti-aging, athletic performance, and weight management research.

Yes, our peptides are manufactured to the highest standards and are safe for research use. It is important to follow all recommended guidelines and protocols for their use.

No, you do not need special credentials to purchase peptides from Kensington Labs. However, they are intended for research use only and not for human consumption.

We offer next day shipping as standard. Orders are typically processed the same day if ordered prior to 2pm (Mon - Fri) and shipped via royal mail. You will receive a tracking number once your order has been shipped.

Currently we do not, but this is an option we are looking to offer in the future

We accept major credit cards at checkout via our payment processor 'Readies'

Apple Pay and Google Pay is also accepted

Readies is our trusted payment processor that simplifies your checkout experience. It acts as an on-ramp, allowing you to purchase products from Kensington Labs using your credit or debit card without the need for a crypto wallet or manual bank transfer.

At checkout, your order value will automatically be converted into Readies (a stablecoin). You will effectively be purchasing Readies, which are then securely transferred to Kensington Labs. In return, you'll receive the products you ordered.

Yes, we use industry-standard encryption and security measures to protect your payment information.

Due to the nature of our products and the storage requirements to maintain their quality, we do not accept returns or exchanges. All sales are final.

Peptides should be stored at -20°C or lower in a sealed container with a desiccant (a substance that absorbs moisture).. Once reconstituted, they should be kept in the refrigerator to maintain their stability and effectiveness.

If your order arrives damaged, please contact our customer service team within 48 hours of receiving your package. We will work with you to resolve the issue. support@kensingtonlabs.co.uk

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier's website.

You can contact our customer service team via email for orders at orders@kensingtonlabs.co.uk or for general inquiries contact us on support@kensingtonlabs.co.uk. furthermore, you can contact us by using the contact form on our website. We strive to respond to all inquiries within 24 hours.

Yes, we provide a Certificate of Analysis (COA) with each batch of peptides to ensure their purity and quality. These can be viewed and downloaded from our Certificate of Analysis section for the peptide you require

0
    0
    Your Cart
    Your cart is emptyReturn to Shop